Order Policies

Expected Shipping Time Policy

Orders may have to be ordered in or even be customized which will add to length of time to receive skates. Delivery time can rage from 2-180 days on orders depending on if the skates are in stock or have to be ordered. There may be delay with in stock items due to skate shortage, please call to ensure skates are in stock prior to ordering.

Cancelation Policy

Any orders that are canceled will be subject to a $10 cancelation fee. If boots are a custom size and have been started there will be an additional $100 custom cancelation fee. Any item that has been shipped to you prior to cancelation will need to be returned at customers expense.

Exchange Policy

We offer a 90-day exchange policy on all of our products as long as they are in new and unused condition in the original packaging. You are responsible for the shipping costs back to us, but we ship all exchanges back to you for free if you are shipping within the USA.  All international orders are responsible for shipping costs both ways.   You can also exchange for a different product from what you ordered. If the exchange costs more we will contact you for the additional payment. If the exchange costs less we will refund you the difference.  To get started with an exchange. 

Return Policy

We offer a 30-day return policy. You are required to pay to ship the item back to us, and when we receive the item in new, unused condition and in its original packaging we will refund your original payment method. You will be charged a restocking fee equal to 25% of the order.

If you would rather exchange for a different size or different skate altogether we will send you the exchange for free. All return shipping costs are the responsibility of the purchaser.